Shipping policy

Shipping Policy

Processing Time Orders are typically processed within 1-3 business days.

Shipping Origin All orders are shipped from Italy. Please note that while our business is registered in Canada, items are handcrafted and shipped directly from our studio in Italy.

Shipping Carrier We ship all orders via DHL Express for fast and reliable delivery with full tracking.

Delivery Times

• Italy: 1-2 business days
• Europe: 2-4 business days
• North America: 3-5 business days
• Rest of World: 4-7 business days

Delivery times are estimates and may vary depending on your location and customs processing.

Customs and Import Duties For international orders, customers may be responsible for customs fees, import duties, or taxes imposed by their country. These charges are not included in our shipping costs and are the responsibility of the recipient.

Tracking You will receive a DHL tracking number via email once your order has shipped, allowing you to monitor your delivery every step of the way.

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